Agent Productivity & KPI Dashboard Automation

Org: Nirmit Bharat
Role: Subject Matter Expert
Duration: Nov 2024 – Aug 2025

DigiHaat Operations Control Tower – Real-Time Order Issue Resolution System

Org: Nirmit Bharat
Role: Subject Matter Expert
Duration: Nov 2024 – Aug 2025

Workflow Standardization & Training Manual Development

Org: Nirmit Bharat
Role: Subject Matter Expert
Duration: Nov 2024 – Aug 2025

Top Accounts Order Tracking & Commission Dashboard

Org: Sri Sri Tattva
Role: Operations Executive
Duration: Mar 2020 – Apr 2022

An Empirical Study of the Impact of Artificial Intelligence in Marketing

Org: Sri Sri University
Role: MBA Researcher
Duration: Jan 2018 – Apr 2018

Experiential Marketing and Event Technology Innovations at STORY

Org: Story Experiences
Role: Digital Marketing Intern
Duration: May 2017 – Jul 2017